Public Sector Solutions

Digital Authority Management for Modern Public Administration

Over a decade of expertise in digitising type approval and certification processes – now available for public authorities. TAMSys® automates and digitises your complete approval workflow, from initial applicant submission through to the issuance of official certificates and labels. Every procedural step is electronically documented, secured with enterprise-grade technology, and fully configurable to meet the specific regulatory requirements and operational procedures of your agency. This enables your team to focus on substantive decision-making rather than administrative documentation.

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10+

Years Experience

24/7

Availability

99%

Uptime SLA

256-bit

AES Encryption Standard

E-Government Platform Advantages

From Traditional Administration to Digital Governance

Traditional Process
  • Manual form processing and paper-based documentation
  • Physical mail delivery and paper document storage
  • Extended processing and approval cycles
  • Limited procedural transparency and status visibility
TAMSys® Digital Solution
  • Electronic application submission via official authority portal
  • End-to-end digital process management
  • Automated case processing and workflow management
  • Real-time procedural status tracking for applicants

Digitalisation Strategy

10 Strategic Advantages of TAMSys® Implementation for Public Authorities

01

Accelerated Processing Times

Requests are captured immediately upon submission, eliminating physical mail processing delays. Case processing may commence on the same day of receipt.

02

End-to-End Digital Data Flows

Elimination of manual data entry, transcription, and media disruptions. Continuous digital processing prevents data transmission errors.

03

Automated Procedural Communication

Status notifications and decision letters are generated automatically. Manual correspondence drafting is eliminated entirely.

04

Optimised Fee Collection

Online payment at submission ensures immediate fee collection. Post-submission invoicing and follow-up procedures are eliminated.

05

Complete Procedural Transparency

Applicants receive real-time case status updates. Case officers have full procedural history. Case ownership and assignment are always traceable.

06

Reduced Cost Per Case

Minimised paper consumption, postage, physical archive storage, and manual file routing. Marginal costs per additional case decrease significantly.

07

Enhanced Application Completeness and Accuracy

Structured forms with validation checks identify incomplete submissions prior to processing. Follow-up inquiries and additional documentation requests are minimised.

08

Audit-Compliant Procedural Documentation

Every procedural step is timestamped and logged. Compliance verification and subsequent legal appeals are efficiently traceable.

09

Dynamic Workload Distribution

Digital cases can be assigned and reassigned flexibly. Workload peaks are balanced across departments and personnel.

10

Enhanced Public Service Accessibility

Citizens and businesses may submit applications 24/7 from any location. This ensures accessibility for individuals with limited mobility, those residing in remote areas, or applicants located abroad.

Every Application at a Glance

Case officers and applicants see the complete picture in a single, structured view — product data, technical parameters, submitted documents and the full communication history for each application.

  • Structured product and technical details for every case
  • Full timeline with submission and decision dates
  • Centralised document uploads with type, size and download
  • Direct, traceable communication between authority and applicant
TAMSys eGov application detail view showing product data, technical parameters, timeline, uploaded documents and communication history

System Capabilities

Comprehensive E-Government Solution for Public Authorities

TAMSys® is an enterprise-grade, secure e-government platform that manages the complete certification and approval lifecycle.

Electronic Application Submission

Applicants submit applications electronically via the authority's secure portal. Elimination of paper-based documentation and physical submission requirements.

Integrated Fee Collection

Fee payments processed through secure, integrated payment channels. Ensures immediate revenue recognition and eliminates manual invoicing procedures.

Automated Case Processing

Authorized personnel review and process applications through intelligent workflow management. Automated routing and approval workflows enhance operational efficiency.

Automated Certificate Generation

System-generated certificates and official documentation upon successful case completion. Standardised output ensures compliance and consistency.

Configurable Process Workflows

Fully configurable administrative processes tailored to specific organisational requirements. Adaptable to changing regulatory and operational needs.

Enterprise-Grade Security

Industry-standard web technologies with comprehensive security protocols. Ensures data protection compliance and safeguarding of sensitive authority information.

Assistant Feature

TAMSys AI – Your Digital Assistant

TAMSys AI supports case officers and applicants directly within the application — answering questions about ongoing cases, locating documents, or clarifying regulatory requirements. Answers are available instantly, around the clock, without a separate support request.

  • Instant answers on active cases
  • Available 24/7, no waiting time
  • Context-aware, right inside the case

Information Security

Enterprise-Grade Data Protection Standards

The integrity and confidentiality of authority data, as well as applicant information, constitute our highest priority. TAMSys utilises state-of-the-art web technologies secured by industry-leading security protocols and compliance frameworks.

End-to-End Encrypted Data Transmission
Role-Based Access Control (RBAC)
Regular Security Audits and Compliance Reviews

Compliance Management

Digital tools for certificates, documents and project tracking

TAMSys and complementary solutions help compliance teams manage regulatory information, product data and certification projects in a structured way.

Compliance Platform

TAMSys

TAMSys helps manufacturers and compliance teams centrally manage products, certificates, certification projects and regulatory information.

  • Centrally manage products, certificates and certification projects
  • Track deadlines, tasks and project status
  • Access structured country-specific regulatory information
  • Provide role-based access to documents and information

Further features include API integration, single sign-on on the Premium plan, AI-assisted certificate import and the creation of digital product passports.

View TAMSys
TAMSys dashboard showing certificate status, projects, and regulatory information

EU DoC Assistant

Create, manage and document EU declarations of conformity through a guided workflow.

View EU DoC Assistant →

Ready to Transform Your Authority's Digital Infrastructure?

Request a consultation and demonstration tailored to your authority's specific operational requirements and regulatory framework.

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Get in touch with us

We are here for you:

Phone number

+49 6894 38938-0

Opening Hours (CET)

Mon-Fri 8:00 AM - 6:00 PM

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